Terms and Conditions
www.venuecompass.com (hereinafter referred to as "VenueCompass.com" or "this site" or "this website" or "website") is an internet portal owned, hosted and operated by Venues and Spaces Limited, a company incorporated in Nigeria with its registered office at Plot 4, Block B8, C.M.D Jubilee Road, Opposite Second Coming Gas Plant. Magodo Phase 2 Extension. Lagos, Nigeria.
We are delighted that you have chosen to use VenueCompass.com and look forward to aiding you find your perfect venue.
VenueCompass.com provides services that allows an individual or corporate body search and book for event venues. VenueCompass.com acts as a booking agency between the user and the Venue. The provision of these services are found on the website through which you can book for your chosen venue. Right after your reservation is placed, VenueCompass.com acts simply as a mediator between you and the venue provider.
We pass along information you have provided towards placing a reservation unto the venue provider and relay confirmation messages, updates and invoices back to you via SMS and email for and on their behalf.
VenueCompass.com publishes the availability of Venues likes Banquets, Board rooms, Marriage Halls, Mini Halls and Rooms ("Venue") online. The availability of all these Venues are being provided by the owners/managers of the Venue. In no way VenueCompass.com shall be responsible for the accuracy of the information; the same shall be the sole responsibility of the venue providers/managers. Though we aim to provide information about final parties which are as correct as possible, we will not confirm, neither will we guarantee that they are complete or accurate.
MODES OF PAYMENT
We currently offer two ways to make payment.
- You can pay directly to the venue provider. The Customer has to confirm the booking by paying the required amount to the venue directly as per their terms and conditions. VenueCompass.com does have not any control over each Venue(s) terms and conditions; they are defined at the sole discretion of the Venue(s) owners.
- You can pay through us via our locally operated Bank Account.
CANCELLATION & REFUND POLICY
By booking through VenueCompass.com you accept both the cancellation terms of the venue provider and ours. VenueCompass.com will give full refund of amount paid but not yet transferred to the venue provider. Refunds of money already paid to the venue provider will attract their cancellation charges and also have our delivery/execution of operations cost deducted. If you pay directly to the venue provider, VenueCompass.com will not be accountable for or entitled to reimburse these types of payments. Any of such refunds that come through us are only so on request by the venue provider and are not in any way our obligation.
Refund of payment already paid to your preferred venue is subject to their cancellation/refund policy.